FREQUENTLY ASKED QUESTIONS

 

WHAT SHOULD I BRING TO MY FIRST VISIT?   

• Your ID

• Completed and signed forms 

• Current valid insurance card or printout 

• Preferred form of payment (Co-pays and deductibles are due at time of service)

• Your physician's prescription for physical therapy, if applicable

• Wear comfortable workout style clothes (including shoes and socks)

• If you use an assistive device (like a cane or walker) or use other braces that relate to the problem you need help with, please bring that with you

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CAN PHYSICAL THERAPY HELP ME?

• Absolutely!  Please contact GroundWork Physical Therapy at (541) 728-2808 or Kate@groundworkbend.com and we can discuss your condition.  If you would be better served by another provider, we will help connect you to the right resources. 

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HOW DO I SCHEDULE AN APPOINTMENT?

• Contact GroundWork Physical Therapy at (541) 728-2808 or kate@groundworkbend.com to schedule an evaluation or a free phone consultation.

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WHAT ARE YOU DOING TO KEEP PATIENTS SAFE DURING COVID 19?

• We are fully vaccinated

• We ask our patients to wear a mask. We will be wearing masks too.

• We see only one person at a time, no shared spaces during treatment. 

• We have a HEPA air filtration system in the clinic

• We frequently disinfect all treatment areas, door handles, equipment, countertops and electronic devices.

• We perform frequent handwashing or sanitizing and we ask that you do as well.

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DO YOU OFFER TELEMEDICINE?  

• YES!  Please contact GroundWork Physical Therapy at (541) 728-2808 or Kate@groundworkbend.com and we can discuss telemedicine options.

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DO YOU TREAT PEDIATRIC PATIENTS?

• No, we do not treat children.  Your child's primary care provider will refer you to the appropriate resources available in Central Oregon.    

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