FREQUENTLY ASKED QUESTIONS

 

WHAT SHOULD I BRING TO MY FIRST VISIT?   

  • Your ID

  • Completed and signed forms 

  • Current valid insurance card or printout 

  • Preferred form of payment (Co-pays and deductibles are due at time of service)

  • Your physician's prescription for physical therapy, if applicable

  • Wear comfortable workout style clothes (including shoes and socks)

  • If you use an assistive device (like a cane or walker) or use other braces that relate to the problem you need help with, please bring that with you

CAN PHYSICAL THERAPY HELP ME?

  • Absolutely!  Please contact GroundWork Physical Therapy at (541) 728-2808 or Kate@groundworkbend.com and we can discuss your condition.  If you would be better served by another provider, we will help connect you to the right resources. 

HOW DO I SCHEDULE AN APPOINTMENT?

  • Contact GroundWork Physical Therapy at (541) 728-2808 or kate@groundworkbend.com to schedule a one-hour evaluation or a free phone consultation.

WHAT ARE YOU DOING TO KEEP PATIENTS SAFE DURING COVID 19?

  • We are fully vaccinated

  • We ask our patients to wear a mask. We will be wearing masks too.

  • We see only one person at a time, no shared spaces during treatment. 

  • We have a HEPA air filtration system in the clinic

  • We frequently disinfect all treatment areas, door handles, equipment, countertops and electronic devices.

  • We perform frequent handwashing or sanitizing and we ask that you do as well.

DO YOU OFFER TELEMEDICINE?  

  • YES!  Please contact GroundWork Physical Therapy at (541) 728-2808 or Kate@groundworkbend.com and we can discuss telemedicine options.

DO YOU TREAT PEDIATRIC PATIENTS?

  • No, we do not treat children.  Your child's primary care provider will refer you to the appropriate resources available in Central Oregon.